Indore Metro Rules 2026: Passenger Guidelines and Safety Regulations

Indore Metro provides a convenient public transport service for daily commuters. Passengers must follow ticketing procedures, security instructions, baggage restrictions and safety guidelines while using metro stations and trains. These rules help maintain passenger safety, cleanliness and smooth operations.

This guide explains important Indore Metro passenger rules for 2026, including valid tickets, baggage limits, prohibited items, behaviour inside coaches and legal penalties under the Metro Railways Act.

1. Valid Ticket or QR Code Is Mandatory

Every passenger must have a valid ticket or authorised pass before entering the train for travel. Passengers can use the available ticketing facilities, including QR tickets and supported National Common Mobility Card (NCMC) options.

• Purchase a ticket for the correct destination.
• Keep the QR ticket or travel card available for entry and exit.
• Do not travel beyond the journey authorised by the ticket.
• Present the ticket or pass to authorised metro officials when requested.
• Do not reuse, duplicate, alter or transfer a ticket contrary to its conditions.

Under Section 69 of the Metro Railways (Operation and Maintenance) Act, 2002, travelling without a proper ticket or beyond the authorised journey can attract an excess charge of ₹50 in addition to the applicable fare.

2. Security Checking at Metro Stations

Passengers should cooperate with security personnel during entry checks. Baggage may be screened and passengers may be asked to undergo security checks before entering the paid area.

• Place bags and personal belongings for screening when instructed.
• Follow directions given by security staff.
• Do not carry suspicious or unattended baggage.
• Report unattended objects to station security immediately.
• Do not argue with or obstruct officials carrying out security duties.

3. Indore Metro Baggage Rules and Weight Limit

The Metro Railways (Carriage and Ticket) Rules, 2014 prescribe limits for personal baggage carried by passengers. Under the standard rule, a passenger may carry one baggage containing personal belongings, subject to the prescribed size and weight limits.

Baggage exceeding the prescribed limits requires prior approval from the metro railway administration. The special airport-line baggage allowance is not the standard allowance for an ordinary metro corridor.

4. Items Prohibited Inside Indore Metro

The carriage rules prohibit dangerous materials that may cause fire, explosion, injury or risk to passengers and metro property.

Do not assume that an item is allowed merely because it is packed or carried in a bag. If you are unsure about an item, ask metro security personnel before entering the station.

5. Rules to Follow Inside Metro Coaches

Passengers should maintain discipline and avoid behaviour that disturbs other commuters or creates a safety risk.

• Do not sit or lie on the coach floor where it obstructs passenger movement.
• Do not quarrel, use abusive language or create a public nuisance.
• Do not push passengers while boarding or getting off.
• Allow passengers to exit before entering the train.
• Keep doorways and passage areas clear.
• Respect seats and spaces reserved for eligible passengers.
• Follow instructions displayed inside the coach and given by metro staff.
• Do not damage seats, doors, windows, displays or other metro property.

6. Cleanliness Rules: No Spitting or Littering

Passengers should help keep metro stations and trains clean. Spitting, throwing waste and damaging public property are inappropriate and may lead to action under applicable laws or station rules.

• Do not spit inside trains or station premises.
• Do not throw wrappers, bottles or other waste on the floor.
• Use designated dustbins wherever available.
• Do not write, scratch or paste unauthorised material on metro property.
• Do not smoke or consume intoxicating substances in violation of applicable rules.

7. Women Reserved Coach and Passenger Courtesy

Passengers should observe coach markings and station announcements relating to reserved spaces. Do not enter a coach or restricted area if you are not authorised to use it. Follow instructions from metro staff and security personnel.

The Metro Railways Act also provides penalties for unlawful entry into metro railway areas. Passengers should not assume that reserved-coach rules are optional.

8. Rules for Escalators, Lifts and Platform Safety

• Stand behind the platform safety line and follow platform markings.
• Never cross the tracks or enter restricted railway areas.
• Do not lean over platform edges.
• Keep children close to accompanying adults.
• Use lifts and escalators carefully and follow displayed instructions.
• Do not block escalator entrances or lift doors.
• Do not attempt to retrieve an object that has fallen onto the tracks; inform station staff.

9. Emergency Button and Communication Rules

Emergency communication and alarm systems are provided for genuine safety situations. Passengers should use these facilities only when there is a real emergency or a situation requiring urgent assistance.

• Contact metro staff if a passenger needs urgent medical or security assistance.
• Use emergency communication facilities when necessary.
• Do not press emergency buttons as a prank.
• Do not interfere with emergency equipment or safety devices.

Section 70 of the Metro Railways Act provides for a penalty that may extend to ₹10,000 for needless interference with communication facilities, misuse of an alarm bell, emergency stop push or emergency call point.

10. Indore Metro Rules and Legal Penalties

The Metro Railways (Operation and Maintenance) Act, 2002 specifies penalties for several offences. The following table summarises selected statutory provisions. Actual action depends on the offence, applicable law and circumstances.

Important: These are statutory maximum penalties or charges under the cited provisions, not a claim that every violation automatically attracts the maximum amount. Station-specific notices and other applicable laws may also apply. Check the current official law and metro instructions for the exact circumstances.

11. Can Passengers Take Photos or Videos Inside Indore Metro?

Passengers should follow station signage and instructions from authorised staff before taking photographs or videos. Commercial, professional or organised filming should not be assumed to be permitted without approval. Ask the metro administration for permission where required. Do not photograph or record in a way that interferes with security, operations or other passengers.

12. Important Tips Before Travelling by Indore Metro

• Check the latest train timetable before leaving home.
• Confirm the correct destination and fare before purchasing a ticket.
• Keep your QR ticket or NCMC card ready at the entry gate.
• Carry only permitted baggage within the prescribed limits.
• Reach the platform early and follow passenger announcements.
• Keep children and elderly passengers close to you.
• Follow instructions from security staff and metro employees.
• Report suspicious objects or safety concerns immediately.

Official Sources for Indore Metro Rules

For legal provisions and metro-related updates, refer to the following official sources:

• Madhya Pradesh Metro Rail Corporation Limited - official metro information and passenger notices.
• India Code - official central legislation portal.
• Metro Railways (Operation and Maintenance) Act, 2002 - statutory provisions and penalties.

Frequently Asked Questions (FAQs)

Conclusion

Following Indore Metro rules is important for a safe and comfortable journey. Passengers should travel with valid tickets, follow baggage restrictions, cooperate with security checks, avoid prohibited materials and maintain cleanliness inside trains and stations. Serious violations can attract statutory penalties under the Metro Railways Act, 2002. Always follow the latest notices displayed by the metro administration.